Main Conference Day Two: Friday, October 18, 2019

8:00 am - 8:35 am Registration Opens

8:35 am - 8:45 am Opening Address by Forum Chairman

8:45 am - 9:30 am C-Suite Perspective on Top Business Challenges: Seeing Global Supply Chains Through to the Last Mile

Progressive Care provides services to 5,000 patients and 2,600 physicians 4 South Florida Counties and delivered over 90,000 prescriptions in Q3 2018. The estimated worth of cold chain biopharma products in 2018 was $318 billion; Sales of cold chain and biologics will outpace overall industry growth through 2022. In this inspiring CEO session, hear how Progressive Care has successfully ensured global supply chains through to the last mile.

  • Defining last mile objectives and overcoming challenges
  • Ensuring end-to-end supply chain visibility
  • Minimizing the two greatest risks in pharmaceutical and biotechnology supply chains: risks of product becoming adulterated during transport and non-compliance with federal regulations, guidelines and standards
  • Managing both direct and indirect costs which are typically hard to identify and consolidate because they are tracked and accounted for in different silos of the organization

9:30 am - 10:15 am Biologics Keynote: Overcoming the Greatest Supply Chain Challenges in the Transit of Cell and Gene Therapy Products

While cell and gene therapy promises massive breakthroughs in medical science, there are massive challenges to ensure quality control of these products in transit. This session will showcase how to overcome these challenges.

  • Understand the environment through which a product must pass including knowledge of fragility limits and visibility into the transportation environment
  • Use new tools that allow for more precise temperature control and far greater visibility of products in the supply chain with real- or near real-time data streaming of location and condition
  • Employ smart shippers to provide documented evidence of lane, mode and time of travel and hazards incurred throughout the shipment
  • Manage international shipments of temperature-sensitive goods often get held-up while transiting airlines, ground services, freight forwarding companies or customs

10:15 am - 10:20 am Pharma Commerce 2019 Biopharma Cold Chain Sourcebook Giveaway!

Information is king, and what better way to get your team fully aligned with the latest trends and pulses of the cold chain industry by getting your hands on a copy of Pharma Commerce’ 2019 Biopharma Cold Chain Sourcebook. Simply drop your business cards at registration and be in the General Session Hall before the morning break on Main Conference Day 2 as we will be announcing the winners!

10:20 am - 11:00 am Morning Refreshments and Demo Drives Continue

11:00 am - 11:45 am Extending the Cold Chain with Automated Drone Delivery: A Real Life Operating Case Study

WILL HETZLER - Co-Founder, Zipline
The infrastructure and transportation technologies of the last century failed to enable universal access to healthcare. Automated drone delivery has the potential to affordably provide every human on Earth with instant access to vital medical products. Zipline is an automated logistics company that is working to build this future.Extending the Cold Chain with Automated Drone Delivery: A Real Life Operating Case Study

Zipline already operates the largest automated logistics network in the world, providing over 11,000,000 people with instant access to hundreds of medical products by drone. Zipline routinely delivers chilled, frozen, and deep-frozen products, such as antivenom, blood products, insulin, laboratory reagents, and vaccines. Instant delivery by drone enables a new just-in-time supply model that improves supply chain efficiency and reduces medical product waste. Find out how Zipline’s drones fly over 25,000 miles every week through wind and rain to make lifesaving deliveries.




This session will provide a critical update on how both pharma companies and the packaging industry have collaborated to drive standardization of re-usable packaging solutions, allowing the use of more robust shippers at a reasonable price and reducing waste and negative environmental impact.

  • Update on packaging and standardizing Operational Qualification (OQ)
  • New developments in the re-use of materials
  • Overview of the technical paper’s content soon to be published by USP including: passive thermal packaging system types, reuse qualification, refurbishment service and inspection details
  • Upcoming group projects including new topics and membership


Former Principal Packaging Engineer
Bristol-Myers Squibb



Global Product Manager
Sonoco Thermosafe



Director of Research & Development
Pelican BioThermal



Program Manager, Global Supply Chain QA



Senior Vice President
Cold Chain Technologies



VP Engineering
AeroSafe Global

12:30 pm - 1:30 pm Lunch and Visit to the Technology Hall

Demo Drive Bingo Results will be announced at the lunch break in the Exhibition Hall.

Early Maturity Track: Cold Chain 101 (0-3 Years)

1:30 pm - 2:00 pm Managing the Relationship with Logistics Partners to Optimize Collective Value of your Partnership
BRUCE GUENTER - Director Warehouse and Trade Distribution, Radius Health, Inc.
In this session discover how to create a stronger collaboration with logistics partners.

  • Develop a statement of work, set expectations, manage to metrics and conduct business reviews
  • Create a partnership that includes tactical and strategic discussions
  • Build and review business continuity plans
  • Work together on your journey to the future through process excellence and technology integration


Director Warehouse and Trade Distribution
Radius Health, Inc.

Early Maturity Track: Cold Chain 101 (0-3 Years)

2:00 pm - 2:30 pm Real Life Stories: Discover the Unknown Challenges of Temperature Controlled Products
ANTHONY ALLEVA - Technical Director, Cryopak
We will cover case studies on unique cold chain packaging problems that our customers have had over the years.  This will include the processes to determine the root cause of the problem, develop and implement a solution.  



Technical Director

Early Maturity Track: Cold Chain 101 (0-3 Years)

2:30 pm - 3:00 pm Meeting Global Regulatory Requirements For Your New Products
RICK CALABRESE - Head of Corporate Quality Systems and Regulatory Affairs, Sartorius Stedim North America Inc
When you have a company that sells globally, it is challenging to make sure products meet regulatory requirements in different countries. In this session, discover how to:

  • Look at products already in the market and come up with a strategy to determine if the products are being properly delivered
  • Develop a strategy for distributing new products globally


Head of Corporate Quality Systems and Regulatory Affairs
Sartorius Stedim North America Inc

Mid-Maturity Track (4-9 Years)

1:30 pm - 2:00 pm Leveraging Data Analytics to Mitigate Risks and Improve Last Mile Logistics
BORIANA CAVICCHIA - Program Analyst, Office of Research and Development, Veterans Health Administration, VA
We now are receiving a lot of data from temperature readings. What do you do with big data? How do you make sense out of it? Learn how to analyze data, look at what’s trending and mitigate risk. Boriana works at the biggest pharmacy network within the U.S., and is on the consumer side serving a large population of veterans as well as hospitals. Walk away with new insight for leveraging data analytics to reduce risk and improve last mile logistics.

  • Laying out the risk management approach
  • Developing a strategy for digging into the sources of data
  • Merging the risk management and data analysis tools


Program Analyst, Office of Research and Development
Veterans Health Administration, VA

Mid-Maturity Track (4-9 Years)

2:00 pm - 2:30 pm ASTRAZENECA CASE STUDY: Establishing a Centre of Excellence to Streamline Global Logistics and Processes
MARK EVERITT - CSCP, Qualification Engineer, AstraZeneca Pharmaceuticals
AstraZeneca recently set up a global logistics function including process control and a Center of Excellence. Hear about the company’s journey and their future plans for 2025.

  • Merging two types of businesses into one global function
  • Establishing future direction for all of the global logistics functions
  • Addressing issues arising with a changing portfolio
  • Shifting from high volume, low value to high value, low volume products.


CSCP, Qualification Engineer
AstraZeneca Pharmaceuticals

Mid-Maturity Track (4-9 Years)

2:30 pm - 3:00 pm Moving toward 2023: Regulatory Perspective for Compliance toward Serialization Requirements
DR. AYSE BAKER - Head of Regulatory Affairs, Chugai Pharmaceutical
In this session discover how to move beyond ‘compliance now” in your serialization strategy and plan for the next stages of regulation. Develop a supply chain implementation strategy to make sure you’re compliant.

  • Understand how the last piece at the packaging level requires planning, applications and resources
  • Detect at the user level if a product is counterfeit or diluted
  • Hear an overview of the regulatory background and highlights of the law


Head of Regulatory Affairs
Chugai Pharmaceutical

Advanced Maturity Track (10+ Years)

1:30 pm - 2:00 pm Third-Party Logistics: Debate and Panel Session
Taking more ownership of the product- Moving beyond a transactional, volume-based approach to understanding your customers’ needs

  • Dealing with increased pressure to be far more productive and cost-efficient
  • Moving from a 3PL to 4PL model- Can we really harmonize a fragmented system?
  • Customizing bespoke solutions for specialty logistics and distribution opportunities including: newer types of biologics, oncology products and lucrative drugs approved for rare diseases
  • Dealing with the elephant in the room: Is Amazon going to complement or compete with the current supply chain framework?

Advanced Maturity Track (10+ Years)

2:00 pm - 2:30 pm Blockchain: The Next Frontier in the Fight against Counterfeits?
COMBIZ R. ABDOLRAHIMI, ESQ. - Emerging Technologies & Innovation Leader, Government & Public Services, Deloitte
The 21st-century global pharmaceutical supply chain is complex, fragmented, and involves multiple parties from countries all over the world. This complexity introduces vulnerabilities that allow the infiltration of substandard/spurious/falsified/falsely-labelled/ counterfeit medicines, now an urgent public health and patient safety problem valued in the billions of dollars. Counterfeit medicines have penetrated all aspects of the drug supply chain including: hospitals, distribution networks, global health programs and unregulated settings like night markets and bodegas.

Discover how to use the shared distributed ledger to make drug supply chains more transparent, accountable and trustworthy.

  • Understand why the pharmaceutical supply chain is vulnerable
  • Assess what a pharmaceutical block chain could look like
  • Evaluate policy and future direction


Emerging Technologies & Innovation Leader, Government & Public Services

Advanced Maturity Track (10+ Years)

2:30 pm - 3:00 pm Bust the Myths on Sea Freight: Fiction and Reality in Sea Freight Temperature Controlled Logistics
ALAN KENNEDY - Director, Team Poseidon, Poseidon
This session will explode the myths and share the truth about pharma ocean-freight risks. Hear about some eye-opening facts have emerged from the large-scale Poseidon proof-of-concept field validation exercises.


Director, Team Poseidon

3:00 pm - 3:30 pm Networking Break in the Foyer

This is our final networking break.

Early Maturity Track: Cold Chain 101 (0-3 Years)

3:30 pm - 4:00 pm A Comprehensive Guide to Ensuring Physical and Cyber Security for Your Supply Chain
DAN MIRICA - VP of Strategy, Health Vector (Former Head of Global Logistics, Lonza Biologics)
Find out how to leverage analytics to fight cybercrime and ensure physical security in pharmaceutical supply chains.

  • Investing in solutions with a knowledge of cybersecurity and physical security
  • Combatting the digital challenge posed by 3PLs and the digitization of sales
  • Working with law enforcement and industry leaders


VP of Strategy
Health Vector (Former Head of Global Logistics, Lonza Biologics)

Mid-Maturity Track (4-9 Years)

3:30 pm - 4:00 pm Ensuring that Your Supply Chain is Secure from Cyber Threats
TIMOTHY RUSSELL - Special Agent, Criminal Cyber Squad, FBI Boston
We hear about cybersecurity attacks on the news all the time. The FBI sees the impact first hand. Find out what’s happening and reported on a daily basis. These vulnerabilities are being exploited from a cyber perspective and could impact your supply chain operations. When ransomware hits any part of the supply chain, it will encrypt all computers and disrupt the supply flow.

  • Understand key vulnerabilities that are prevalent and exploited heavily
  • Prevent hackers from gathering trade secrets and proprietary information
  • Launch an internal strategy of attack including: employee education, system quarantines, password safety and remote access guidelines


Special Agent, Criminal Cyber Squad
FBI Boston

Advanced Maturity Track (10+ Years)

3:30 pm - 4:00 pm Blockchain: How can it Positively Impact the Temperature Controlled Supply Chain and Increase Transparency
DEAN CROKE - Community Ambassador, Blockchain in Transportation Alliance (BiTA)
Blockchain will provide an excellent framework and foundation to give the end to end visibility with the highest level of trust. Within a closed blockchain, everyone that is part of the blockchain will have total visibility throughout the blocks. If any data happens to change, immediate visibility will be available in the distributed ledger.

  • Improve the visibility and “trust” of all partners within the closed blockchain
  • Enhance safety because of the ability of the blockchain (through cryptology) to maintain total integrity and accuracy of data
  • Address the growing concern on the electrical grid being able to manage all the blockchains that will evolve


Community Ambassador
Blockchain in Transportation Alliance (BiTA)

  • Understand the transition of AI (Artificial Intelligence) and IoT (Internet of Things) to make systems more flexible, nimble and robust
  • Advance telemedicine capabilities
  • Case study of the HiRo (Health Integrated Rescue Operations) project
  • Assess the intersection of big data, telemedicine, AI and autonomous capabilities


“Ambulance drone” Creator and Dean, College of Osteopathic Medicine and Professor of Clinical Sciences
William Carey University College Osteopathic Medicine

4:30 pm - 4:30 pm Conclusion of Event