Eric Eng, Vice President of Global Reefer Trade at APL, joins Helen Winsor from Pharma IQ to discuss the evolution of the cool chain environment and the trends and technological advances affecting future design and equipping of the cool chain. Eng shares his insights on handling processes and challenges for high-value and temperature-sensitive products; the advantages of shipping temperature-sensitive products via reefer containers; SMARTemp continuous temperature and humidity monitoring, real-time data and temperature alarms. Eng also discusses why it is difficult for the industry to create global cool chain technological solutions and what the global landscape for cool chain will look like in five years time.

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